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How can we pay for our order?
Will you ship my order USPS?
Are Your Products new or reconditioned?
How long does it take to process & ship orders?
What is the delivery time for orders?
What will it cost to ship an item?
How quickly do you respond to email?
What about Sales Tax?


How can we pay for our order?
We accept Visa, Mastercard, Discover, American Express and PayPal (www.paypal.com) We also accept certified checks, money orders and personal checks. ( Items ordered will be held until the personal check is cleared ) The certified checks and personal checks are to be made to: John B. HADLEY 2468 Ohara Dr Raeford, NC 28376

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Will you ship my order USPS?
Yes, we can ship within the United States via the US Postal Service. You must present a PO Box as the delivery address for our US Postal shipping calculator to be activated. We ship into Canada via the US Postal Service however the website will offer Global Express Rates only.

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Are Your Products new or reconditioned?
95% of our products are new.If something is reconditoned, there will be an (R) to the right of the model number, and our Factory Renewed Logo will appear in the upper right hand corner of the Detailed picture of the merchandise. Our ninety day warranty will apply.

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How long does it take to process & ship orders?
All orders received Tuesday thru Friday prior to 1:00 p.m. EST will be processed the same business day. Orders received on Monday after 9:00 a.m. will be processed on Tuesday due to the high volume incurred from the weekend.

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What is the delivery time for orders?
Orders are shipped from Raeford, NC 28376. Regular ground shipments take from 1 to 6 days depending on your location.

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What will it cost to ship an item?
A: We ship United Parcel Service regular ground unless an expedited shipping method is selected. Your shipping methods and rates are displayed when you double click the picture of the item desired, and offer the zip code you might be shipping to in the UPS shipping calculator that is provided for you. We ship from Raeford NC 28376.The weights of the merchandise are listed on the website. If you would like to visit www.UPS.com you should be able to obtain a "shipping calculator" from the UPS tech support team, or a Freight Rate Guide offering shipping rates from Our Zip Code 28376.

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How quickly do you respond to email?
We will attempt to answer your email within 24 hours, however incoming email from the weekend may require up to 36 hours to be answered.

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What about Sales Tax?
Our order form will apply a 7% Sales Tax to any order that is being shipped within the state of North Carolina. A North Carolina Sales Certificate is required to Void this Tax.

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Last Updated: 19 Oct 2010 07:18:47 PDT home  |  about  |  terms  |  contact
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